Thursday, June 21, 2012

Love letter to an ER

We interrupt your regular programming for a special announcement: Riverview's Pediatric ER made my night.

So wild man Eddie dislocated his elbow tonight. How? Accidentally. And of course, it happened after office hours--as all emergencies are wont to do. Urgent care couldn't set it, so off to the ER. Greeeaat.

But seriously--WOW. Granted, we were lucky that it wasn't busy. But we were in the waiting room maybe 5 minutes, and Eddie loved the fish tank. He didn't want to leave it. Then into the peds section, and it was beautiful. I know it was built recently, so everything still has that new-office smell. The layout, the furnishings were just lovely.

But the staff: SO attentive. The nurse practitioner could have taken care of us, but the supervising physician came in anyway to say hello and offer support. 5-10 minutes in the room and Eddie was "reset" and out of pain. DONE. Well, except for paperwork.

Everyone was so loving and friendly. Normally, Eddie would have eaten it up. As it was, he wanted to get the hell out. Once he did, he was happy Eddie, giggling and wild!

So when all conditions were good (i.e., the place wasn't mobbed), Riverview ER was just wonderful. I thought you should know.

2 comments:

  1. Yes, they are very thorough I thought. They did, it seemed, a million more tests than JSUMC, when M was brought in a couple of weeks ago. I was impressed and you are right the facility is VERY nice.

    ReplyDelete
  2. Okay, it took me some time to figure out who you are. :) Now I got it.

    I've been told we were VERY lucky about the wait time, and that they misdiagnosed a fracture for someone I know. But still...more good than bad as a whole.

    ReplyDelete